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SHIPPING & RETURNS

Shipping Policy

Deliveries are made within Germany and to the following countries: Albania, Belgium, Bosnia and Herzegovina, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Iceland, Italy, Kazakhstan, Mongolia, Kosovo, Croatia, Latvia, Liechtenstein , Lithuania, Luxembourg, Malta, Macedonia, Moldova, Montenegro, Netherlands, Norway, Austria, Poland, Romania, Russia, Sweden, Switzerland, Serbia, Slovakia, Slovenia, Spain, Czech Republic, Turkey, Ukraine, Hungary, Belarus and the USA.

The delivery and return of the items within Germany is free of charge.

For deliveries abroad, costs vary depending on the exporting country.

The processing time to get the items ready for shipment is usually 2-3 days.

The delivery time depends on the delivery destination. Domestic deliveries should reach you within 3-5 days. Deliveries abroad have a delivery time of approx. 5-9 days.

Return & Exchange

Returns or exchanges are possible within 14 days after receipt of the goods.

Contact us via our contact form or directly via the email address: info@klokkz.com.  

We will take care of your request as soon as possible and send you a return slip  disposal  put.

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